We’re here to help! If you have any questions about your order, products, shipping, or returns, our support team will be happy to assist you.
📧 Email: support@hluxehair.com
🕒 Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (AEST)
Saturday – Sunday: Closed
Our team aims to respond to all inquiries within 24–48 business hours.
For faster assistance, please include the following when contacting us:
Your order number
The email address used at checkout
A brief description of your request
This helps us resolve your issue more quickly.
If you would like to request a return, please review our Refund & Return Policy and then contact us at:
📧 support@hluxehair.com
Our support team will guide you through the return process.
H LuxeHair is an online store providing high-quality hair products to customers across Australia.
We are committed to delivering excellent products and reliable customer support.
If you have any questions about:
• Shipping & delivery
• Returns & refunds
• Product information
• Order status
Please contact us at support@hluxehair.com and our team will be happy to assist you.